Please submit a resume and a non-generic cover letter about why you’re excited by this role. We look forward to hearing from you! Priority consideration for applications received by Friday, November 14, 2025.
TITLE: Young Conservatory Programs Associate
REPORTS TO: Young Conservatory Director
STATUS: Full-time/Non-Exempt
HOURLY RATE: $23.50
START DATE: December 8, 2025
ABOUT A.C.T.
American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. Under the leadership of Artistic Director Pam MacKinnon and Interim Executive Director David Schmitz, A.C.T.’s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun. A.C.T. is a Tony Award–winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.
POSITION PURPOSE:
A.C.T.’s renowned Young Conservatory is seeking a highly organized full-time arts administrator and friendly program ambassador to join our team as the Young Conservatory Programs Associate. Working as a core member of the Young Conservatory (YC) team, this person will play a front-facing role in cultivating relationships with our YC families as well as maintaining administrative systems to keep the YC programs running smoothly. This position will work closely with the Young Conservatory Director, and YC Associate Programs Manager. This position will fundamentally provide on-site support during program operations for class registrations, open classes, auditions, rehearsals and performances, while also offering independent on-site and off-site administrative work.
SCHEDULE:
This is a full-time job, and scheduling will change based on YC programming throughout the season. This role requires a majority of on-site work while programming is happening at 30 Grant (25-30 hours/week), with opportunity for partial remote work during programming off seasons.
- September–May: Typical schedule will be 9:00am-6:00pm Tuesday-Friday (hybrid), and Saturdays while classes are in session (in-person), with some weeknights typically ending by 7:00pm.
- June–August: Typical schedule will be Monday-Friday 9:00am-5:00pm (in-person). The role during the Summer will be focused on in-person Summer Session camp programming.
RESPONSIBILITIES:
Please note that this list is not exhaustive, but rather a representation of job duties.
- Assist with in-person programming:
- Welcome students on first day of classes, rehearsals or private coaching.
- Greet guests on final open class days and some performances/special events.
- Update and print class materials, faculty folders, contact/attendance sheets and class wait lists.
- Facilitate faculty and student evaluation materials.
- Troubleshoot student and faculty needs during class operations.
- Monitor the general Young Conservatory email inbox and cultivate positive relationships with families, students, faculty, and staff.
- Administrate and track class enrollment–including adjusting accounts, creating orders and taking payments–using A.C.T.’s ticketing software (Tessitura).
- Draft faculty class assignments, attendance rosters and contact sheets.
- Support the audition process for all YC productions and performance opportunities, including sign-ups, audition and callback registration and materials, and liaison with Artistic and Production teams.
- Support YC marketing efforts in collaboration with the Conservatory Marketing Manager: Creation and distribution of physical and digital promotional collateral.
- Collect and organize new and old digital content; including photos and video.
- Assist with the creation and execution of content creation and social media calendar.
- Facilitate small committee of student social media liaisons.
- Assist in the recruitment of new and returning students with personalized outreach to faculty, parents, and students.
QUALIFICATIONS & QUALITIES:
We Are Looking For Someone Who:
- Demonstrates commitment to valuing diversity, an understanding of cultural sensitivity practices and awareness, and contributing to an inclusive working and learning environment.
- Alignment with A.C.T.’s Mission, Values and commitment to Equity, Diversity, and Inclusion.
- Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.
- Has previous experience in an administrative or coordinator role.
- Is reliable, genuine, flexible, and values humor/fun in the workplace and classroom.
- Exemplifies creative thinking and problem-solving skills.
- Works independently, takes initiative, and brings ideas to the table.
- Is organized, and can handle multiple projects and competing priorities with perspective and a level head.
- Enjoys working with youth and creates a supportive learning environment.
- Has demonstrated experience providing positive and welcoming customer service via in-person, phone, and email.
- Responds to email inquiries with strong written communication skills.
- Successfully manages their time while juggling multiple projects.
- Has a strong desire to learn and grow in the field of youth arts education.
- Has moderate proficiency with Microsoft Office (e.g., Word, Excel, Outlook), Google Suite (e.g. Google Docs, Google Sheets, Google Forms), and social media platforms (e.g., Instagram, TikTok, Facebook).
Valued Additional Qualifications:
- Experience working in an administrative capacity with parents and students of varying ages, including youth, from diverse communities.
- Experience with Asana (project management platform) and/or Slack (employee communication platform), and/or Tessitura (ticketing software).
- Experience working in performing arts education/general education administration.
- Teaching or experience/interest in leading theater games.
- Degree related to theater, education, administration or the performing arts.
- Background/interest in social media and marketing strategy.
WORK ENVIRONMENT & BENEFITS:
This role is based in San Francisco with hybrid work flexibility. A.C.T. offers a comprehensive benefits package, including medical, dental, and vision insurance; paid vacation and sick leave; and access to live theater performances and professional development opportunities.
Diversity makes us stronger. A.C.T. is committed to diversity in its programming and creating an inclusive work culture and environment. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. If you’d like to learn more about A.C.T.’s values, mission, and EDI initiatives, please visit www.act-sf.org.
