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Academic Success and Career Center Academic Success Coaching

Our Academic Success Coaches

Meet Our Coaches!


Our coaches work hard to provide thoughtful and helpful services to students seeking Academic Success Coaching. 

Our team is excited to meet you! 

Name: Katie Reilly(She/Her/Hers)

Graduate Program: Ph.D in Educational Psychology

Academic Coaching Specialty Areas: STEM majors, Learning Strategies, and students with disabilities.

Education: BS Animal Science, WSU & MA Educational Psychology, WSU

Favorite Aspect of Academic Success Coaching: Building strong relationships with students and seeing the transformation in confidence, skill, and academic self-efficacy between the first time they walk into my office and after they leave even the first session. The relationships and transformations only get better the longer I work with a student and the joy I feel when a student comes to my office excited to tell me about their successes is indescribable.

Fun Fact About Me: I struggled tremendously both personally and academically as an undergraduate student. I originally attended WSU to go to veterinary school, but decided to attend graduate school to study the “art” of academic success because I wanted to help other students avoid the same mistakes I made as a student. So far, not going to veterinary school has been one of the best decisions of my life and one I have never regretted. In high school, I was highly involved in powerboat racing and traveled the country on the weekends as part of the pit crew. I love animals and currently have a 16 year old English Springer Spaniel named Maggie, a 10 year old horse named Mocha, and a 32 year old tortoise named Murrietta. I am a hard-core loyalist to WSU as I have lived in Pullman since 2008 and all my postsecondary education has been through WSU. Go Cougs!

Ricky ThaiName: Ricky Thai (He/Him/His)

Graduate Program: M.S. Applied Economics

Academic Coaching Specialty Areas: Coaching through discussions. Discussion is an effective way to know each other’s strengths and weaknesses, to know what is the best way that works for the student and the coach, to let the students grow within themselves along with the coach’s assistance. 

Education: BS Economics, WSU

Favorite Aspect of Academic Success Coaching: Becoming an academic coach allows me to work directly with students, to hear their needs, and to understand what area they want to work on. I can help the students see their true ability and help bring out the best of it in them. I can make them believe they can grow in their academic field and future professional career.

Fun Fact About Me: I graduated from Washington State University as an undergrad in 2017 and have been working for the school since then. The Cougar DNA is in me. I have a small dog, and his name is also Ricky. Whenever I am home, we call him “Junior” in Vietnamese to avoid confusion.

Name: Kiersten Guetlein (She/Her/Hers)

Graduate Program: MA Curriculum and Instruction

Academic Coaching Specialty Areas: First Generation and Low Income Students, School-Life Balance, Study Strategies

Education: BS Sociology, ASU

Favorite Aspect of Academic Success Coaching: I have the opportunity to coach undergraduates who are struggling and to help them overcome the obstacles they face throughout their academic journeys. I get to work with students individually, learn their stories, and understand how to guide them towards success. 

Fun Fact About Me: I am originally from Colorado, but my undergraduate studies were completed at Loyola Marymount University in Los Angeles, California and Arizona State University. It took me 4.5 years to complete my degree, and I only changed my major four times! I have an immense passion for anything related to education or social justice issues. I am an avid runner/hiker, and I am always down for an adventure. Lastly, I am proud to say that I will be the third WSU Coug in my family. 


Undergraduate Peer Academic Coaches:

Name:  Jennifer Gutierrez

Major: Business, Marketing with a Minor in Psychology

Year in Major: Senior

Name Academic Coaching Specialty Areas: My speciality in being an academic coach is that I personally understand how difficult it is to becoming a successful student. I’ve experienced failures in regards to my personal academic goals. I am in a position where I’ve learned an abundance about myself and hope to pass on this information to anyone who’d like to listen. 

Favorite Aspect of Academic Coaching: Seeing students who were once in my position finally move towards the direction where they are finally getting closer to achieving their academic goals. Overall, if I can help any student become more hopeful, motivated, or alleviated from their school stresses then that’s only half of my favorite part of being an academic coach. The other half resides with getting students to believe in themselves and their self-efficacy, we are all much more smarter than we give ourselves credit to be. 

Fun Fact About Me:  I have a 20 gallon long fish tank with 9 fishes, 2 shrimp, and 7 snails. I also love to bake and paint! 

Want to learn more? Give us a call at 509-335-6000!