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Academic Success and Career Center Academic Success Coaching

Our Academic Success Coaches

Meet Our Coaches!


Our coaches work hard to provide thoughtful and helpful services to students seeking Academic Success Coaching. 

Our team is excited to meet you! 

Name: Katie Reilly

Graduate Program: PhD in Educational Psychology

Academic Coaching Specialty Areas: STEM majors, Learning Strategies, and students with disabilities.

Education: BS Animal Science, WSU & MA Educational Psychology, WSU

Favorite Aspect of Academic Success Coaching: Building strong relationships with students and seeing the transformation in confidence, skill, and academic self-efficacy between the first time they walk into my office and after they leave even the first session. The relationships and transformations only get better the longer I work with a student and the joy I feel when a student comes to my office excited to tell me about their successes is indescribable.

Fun Fact About Me: I struggled tremendously both personally and academically as an undergraduate student. I originally attended WSU to go to veterinary school, but decided to attend graduate school to study the “art” of academic success because I wanted to help other students avoid the same mistakes I made as a student. So far, not going to veterinary school has been one of the best decisions of my life and one I have never regretted. In high school, I was highly involved in powerboat racing and traveled the country on the weekends as part of the pit crew. I love animals and currently have a 16 year old English Springer Spaniel named Maggie, a 10 year old horse named Mocha, and a 32 year old tortoise named Murrietta. I am a hard-core loyalist to WSU as I have lived in Pullman since 2008 and all my postsecondary education has been through WSU. Go Cougs!

Ricky ThaiName: Ricky Thai

Graduate Program: M.S. Applied Economics

Academic Coaching Specialty Areas: Coaching through discussions. Discussion is an effective way to know each other’s strengths and weaknesses, to know what is the best way that works for the student and the coach, to let the students grow within themselves along with the coach’s assistance. 

Education: BS Economics, WSU

Favorite Aspect of Academic Success Coaching: Becoming an academic coach allows me to work directly with students, to hear their needs, and to understand what area they want to work on. I can help the students see their true ability and help bring out the best of it in them. I can make them believe they can grow in their academic field and future professional career.

Fun Fact About Me: I graduated from Washington State University as an undergrad in 2017 and have been working for the school since then. The Cougar DNA is in me. I have a small dog, and his name is also Ricky. Whenever I am home, we call him “Junior” in Vietnamese to avoid confusion.

Name: Daniel Hammond

Graduate Program: PhD in Language, Literacy and Technology Education.

Academic Coaching Specialty Areas: Learning strategies, Time management, Goal setting, Adaptive learning.

 Education: Bachelor of Education (Social Studies) Master of Business Administration (Finance) and Master of Arts (Educational Technology).

Favorite Aspect of Academic Success Coaching: Motivating, supporting and providing students with resources and tools required for developing and harnessing their fullest potential. It is very inspiring to see students succeed and grow both academically and professionally.

Fun Fact About Me: I am from a small coastal town called Winneba. It is in the Central Region of Ghana. However, I grew up and live in Accra, the capital city of Ghana. I like travelling and learning about different cultures and people. I have lived in Leicester, England and Vancouver, British Columbia. I have two wonderful sons. I enjoy spending time with them. Their names are Kofi and Kobina. Kofi is eleven years old and Kobina is eight. They both love to play soccer.


Name: Kiersten Guetlein

Graduate Program: MA Curriculum and Instruction

Academic Coaching Specialty Areas: First Generation and Low Income Students, School-Life Balance, Study Strategies

Education: BS Sociology, ASU

Favorite Aspect of Academic Success Coaching: I have the opportunity to coach undergraduates who are struggling and to help them overcome the obstacles they face throughout their academic journeys. I get to work with students individually, learn their stories, and understand how to guide them towards success. 

Fun Fact About Me: I am originally from Colorado, but my undergraduate studies were completed at Loyola Marymount University in Los Angeles, California and Arizona State University. It took me 4.5 years to complete my degree, and I only changed my major four times! I have an immense passion for anything related to education or social justice issues. I am an avid runner/hiker, and I am always down for an adventure. Lastly, I am proud to say that I will be the third WSU Coug in my family. 

Undergraduate Peer Academic Coaches:

Name:  Edgardo Quiroz-Moreno

Major: B.A in Strategic Communication (double minor is Business Administration and Digital Technology & Culture)

Year in Major: Senior 

Name Academic Coaching Specialty Areas: Encouraging first-generation and underrepresented students discover their full passion and potential through education. 

Favorite Aspect of Academic Coaching: I think a lot of students do not understand how important and vital education is. Not only does education provide you the opportunity to pursue your ideal career but it can affect your livelihood in ways one cannot imagine. I have been beyond fortunate to surround myself with so many helpful WSU faculty, staff, mentors, etc. whom have helped me and learned so much from that they all have sparked a desire in me to coach and inspire other students as well. My goal is to help drive students to excel in classes and expose them to the various opportunities that will help them thrive in their career!

Fun Fact About Me: I am a first generation student and first Coug in my family! I am heavily involved in campus and love to meet/work with new people! So if you see me around feel free to ask me anything or say hi!

Name:  Jennifer Gutierrez

Major: Business, Marketing with a Minor in Psychology

Year in Major:  Junior 

Name Academic Coaching Specialty Areas: My speciality in being an academic coach is that I personally understand how difficult it is to becoming a successful student. I’ve experienced failures in regards to my personal academic goals. I am in a position where I’ve learned an abundance about myself and hope to pass on this information to anyone who’d like to listen. 

Favorite Aspect of Academic Coaching: Seeing students who were once in my position finally move towards the direction where they are finally getting closer to achieving their academic goals. Overall, if I can help any student become more hopeful, motivated, or alleviated from their school stresses then that’s only half of my favorite part of being an academic coach. The other half resides with getting students to believe in themselves and their self-efficacy, we are all much more smarter than we give ourselves credit to be. 

Fun Fact About Me:  I have a 20 gallon long fish tank with 9 fishes, 2 shrimp, and 7 snails. I also love to bake and paint! 

Want to learn more? Give us a call at 509-335-6000!

Washington State University